Purveyors of Fine Tea & Coffee
leafbeanmachine.com.au
1/12 Horus Bend, Bibra Lake, Western Australia
email: [email protected]
phone: (08) 9418 4877
Shipping and Returns
Shipping
We know that when you jump online and order your goods, you want them, like yesterday, and we want that for you too. Our team work hard to get your order packed and ready to ship.
Order processing;
If your order is placed on a weekday before noon it will be packed the same day and ready for collection the following day. Orders placed after this time or on a weekend will be packed and processed the next business day.
Shipping Time;
After processing, please allow 3-5 business days for shipping within central Perth areas and 5-7 days for greater Perth and regional WA. Interstate central areas 7-10 days and regional locations 10 -14 days.
Christmas Postage Deadline dates will be updated shortly.
Possible Delays:
We want you to enjoy your goods at peak freshness and we want you to receive your orders within the shipping timeframe. Please note that external factors such as weather conditions, processing, or other unforeseen circumstances may cause slight delays. We appreciate your understanding in such situations.
Please only contact us if you haven’t received your package within the timeframe noted above.
[email protected]
We appreciate your patience and trust in Leaf Bean Machine. That is why we partner will all leading delivery services. We do reserve the right to select the most efficient option for your postcode.
International shipping is not available on our website. Please contact us, and we will be happy to quote postage based on your order and your location.
Leaf Bean Machine love the Karvan Coffee that we roast and therefore we want you, our customer, to enjoy it at its freshest. We would rather encourage you to order less and keep it fresh instead of stockpiling for a rainy day. Our freight cost is the same whether you order 250g or 1kg and if you like to order tea and coffee and spend over $60* then your freight will be free. For orders $59 and under your postage will be calculated when you enter your postcode.
*Coffee equipment may incur a higher freight/postage charge
Delivery Estimates
All services include tracking advice. Please note that postage estimates are subject to change without notice and we can not guarantee the service being provided by external business/s. Our team will assist in checking the status of your order so if you have any questions or concerns do not hesitate to contact us.
PERTH CBD 1 - 3 REGIONAL AUSTRALIA 5 - 9 INTERSTATE 5 - 10
Business days
PERTH CBD 1 - 3 REGIONAL AUSTRALIA 5 - 9 INTERSTATE 5 - 10
Business days
Returns
We hope that you enjoy our products and if for some reason you find that the quality of our products or the service from our company is not what you were expecting then we would be happy to provide you with an alternative product or your money back. We feel so confident with the standard of our goods and services that we are extremely happy and comfortable with providing you with a satisfaction guarantee.
All products and services are subject to availability and while every endeavour is made to supply these Leaf Bean Machine make no guarantees. Prices are quoted in Australian dollars and are inclusive of gst, where necessary. Any order requiring a refund will be at the discretion of Leaf Bean Machine and will be issued in Australian dollars at the amount of the initial order.