Shipping & Return

Fresh Coffee Philosophy

At Leaf Bean Machine, we prioritise rapid delivery so you can savour our freshly roasted coffee at peak flavour.

For the best Karvan Coffee experience, we recommend ordering smaller quantities more frequently rather than storing large amounts.

This approach ensures each cup delivers the exceptional taste our specialty coffee is known for, exactly as intended.

Shipping

If your residential or business shipments get redirected to a PO Box address,
please provide an alternative delivery address to avoid higher postal charges.

Processing Times

  • Orders placed on weekdays before 12pm will typically be packed and shipped the same day.
  • Orders placed after 12pm or on weekends will be processed the next business day.
  • Please note that courier delays are outside of our control.

Delivery Estimates

All shipping services include tracking. Delivery timeframes (business days):

  • PERTH CBD: 1-3 days
  • INTERSTATE: 5-10 days
  • REGIONAL AUSTRALIA: 5-9 days

Shipping Costs

  • FREE SHIPPING on all orders over $79 to residential and business addresses
  • Orders under $79: Flat rate of $10 Australia-wide
  • PO Box deliveries: Flat rate of $22 per order

Return

Satisfaction Guarantee

We’re confident in the quality of our products and services. If for any reason you’re not completely satisfied with your purchase:

  • We’ll happily provide an alternative product or
  • Process a refund for your purchase

Refund Policy

  • All products and services are subject to availability
  • Prices are quoted in Australian dollars and are inclusive of GST where applicable
  • Any refund will be issued in Australian dollars at the amount of the initial order
  • Refunds are processed at the discretion of Leaf Bean Machine

International Orders

Unfortunately, we do not currently offer international shipping through our website.

If you’re located outside Australia and interested in our products, please contact us directly at [email protected], and we’ll be happy to provide a shipping quote based on your location and order requirements.